	<div class="pageFormContent" style=" padding:0"   layoutH="35">
<div style="float:left">
<table   class="pageFormContent" width="600" height="200"  border="1" bordercolor="#CCCCCC"  style="overflow:hidden">

  <tr>
  <th bgcolor="#CCCCCC" style="border:1;" width="500">打分人姓名</th>
    <td width="50%">张磊</td>
  </tr>
  <tr>
    <th bgcolor="#CCCCCC" style="border:1">被质检人</th>
    <td>102</td>
  </tr>
  <tr>
    <th bgcolor="#CCCCCC" style="border:1">工单编号</th>
    <td>12400024845858</td>
  </tr>
  <tr>
    <th bgcolor="#CCCCCC" style="border:1">机构名称</th>
    <td>太保北分</td>
  </tr>
  <tr>
    <th bgcolor="#CCCCCC" style="border:1">产品名称</th>
    <td>医疗救援卡</td>
  </tr>
  <tr>
    <th bgcolor="#CCCCCC" style="border:1">电话类型</th>
    <td>服务咨询</td>
  </tr>
</table>
</div>

<div style="float:left">
<img src="xinxichuli/tietu/luyin.jpg"  width="530"  height="80"/></div>


<div style="width:520px; float:left">
<table   class="pageFormContent" height="120px" width="530px" border="1" bordercolor="#CCCCCC" >

  <tr>
  <td  width="130">00:02:60</td>
    <td width="130"></td>
      <td width="130"></td>
        <td></td>
  </tr>
  <tr>
    <td>00:32:60</td>
       <td width="25%"></td>
      <td width="25%"></td>
        <td width="25%"></td>
  </tr>
  <tr>
    <td>16:24:54</td>
        <td width="25%"></td>
      <td width="25%"></td>
        <td width="25%"></td>
  </tr>

</table>


</div>
<div style="float:left;">
<div style=" float:left; width:180px; height:163px; padding-top:100px;margin-left:7px;padding-right:7px; background-color:#CCCCCC;text-align:center">


<h2>服务态度(22分)</h2>

</div>
<div style=" float:left; width:200px;height:263px;">
<table  height="263px" width:"200px" class="pageFormContent" border="1" bordercolor="#CCCCCC" style="overflow:hidden">

  <tr>
  <td width="120px">开头语与结束语2分</td>
    <td width="40px">2分</td>
  </tr>
  <tr>
    <td>语气3分</td>
    <td>2分</td>
  </tr>
  <tr>
    <td>语调3分</td>
    <td>2分</td>
  </tr>
  <tr>
    <td>语速3分</td>
    <td>3分</td>
  </tr>
  <tr>
    <td>标准话术5分</td>
    <td>4分</td>
  </tr>
  <tr>
    <td>敬语3分</td>
    <td>3分</td>
  </tr>
    <tr>
    <td>禁用语3分</td>
    <td>2分</td>
  </tr>
      <tr>
    <td>总分</td>
    <td>18分</td>
  </tr>
</table>

</div>
<div style=" float:left; width:180px; height:163px; padding-top:100px;padding-right:7px; background-color:#CCCCCC;text-align:center">


<h2>需求受理(53分)</h2>

</div>
<div style=" float:left; width:200px;height:263px;">
<table   height="263px" width:"200px"  class="pageFormContent" border="1" bordercolor="#CCCCCC" >

  <tr height="40">
  <td width="120px">需求挖掘8分</td>
    <td  width="40px">6</td>
  </tr>
  <tr height="42">
    <td>需求判断10分</td>
    <td>7</td>
  </tr>
  <tr height="42">
    <td>业务掌握15分</td>
    <td>10</td>
  </tr>
  <tr height="42">
    <td>需求解决10分</td>
    <td>7</td>
  </tr>
  <tr height="42">
    <td>解答针对10分</td>
    <td>6</td>
  </tr>
  <tr height="40">
    <td>总分</td>
    <td>36分</td>
  </tr>
   
</table>

</div>
<div style=" float:left; width:180px; height:163px; padding-top:100px;padding-right:7px; background-color:#CCCCCC;text-align:center">

<h2>服务技巧(25分)</h2>


</div>
<div style=" float:left;height:263px;">
<table   height="263px"  class="pageFormContent" border="1" bordercolor="#CCCCCC" >

  <tr height="45">
  <td width="110px">随机应变10分</td>
    <td width="20px">8</td>
  </tr>
  <tr height="45">
    <td>个性化优质服务5分</td>
    <td>4</td>
  </tr>
  <tr height="45">
    <td>首问责任5分</td>
    <td>5</td>
  </tr>
  <tr height="45">
    <td>解决方案5分</td>
    <td>4</td>
  </tr>

  <tr height="45">
    <td>总分</td>
    <td>17分</td>
  </tr>
   
</table>

</div>


</div>
<div style="clear:both;">
<div style=" float:left;width:360px">
<table   class="pageFormContent"  border="1" bordercolor="#CCCCCC" >

  <tr>
  <th bgcolor="#CCCCCC" style="border:1;" width="50%">录音总得分</th>
    <td width="50%">71</td>
  </tr>
  <tr>
    <th bgcolor="#CCCCCC" style="border:1">录音优缺点</th>
    <td>基本解决客户问题</td>
  </tr>


</table>
</div><div style="float:left; width:360px">
<table   class="pageFormContent"  border="1" bordercolor="#CCCCCC" >

  <tr>
  <th bgcolor="#CCCCCC" style="border:1;" width="50%">分享标识</th>
    <td width="50%"></td>
  </tr>
  <tr>
    <th bgcolor="#CCCCCC" style="border:1">录音等级</th>
    <td><select name="type" class="required combox">
					<option value="1" selected>1</option>
					<option value="2">2</option>
					<option value="3">3</option>
					<option value="4">4</option>
				</select></td>
  </tr>
 

</table>
</div><div style="float:left;width:410px ">
<table   class="pageFormContent"  border="1" bordercolor="#CCCCCC" >

  <tr>
  <th bgcolor="#CCCCCC" width="50%">是否是典型录音</th>
    <td width="50%">	<select name="type" class="required combox">
					<option value="是" selected>是</option>
					<option value="否">否</option>
		
				</select></td>
  </tr>
  <tr>
    <th bgcolor="#CCCCCC" style="border:1">典型原因</th>
    <td></td>
  </tr>

</table>
</div>
</div>
<div style="float:left; width:1130px">
<table   class="pageFormContent"   border="1" bordercolor="#CCCCCC" >
  <tr>
    <th bgcolor="#CCCCCC">改进意见</th>
    <td><p>应该为客户为太保工作人员介绍两种卡的区别和服务</p></td>
  </tr></table>
</div>
</div>
<div class="formBar">
			<ul>
				<!--<li><a class="buttonActive" href="javascript:;"><span>保存</span></a></li>-->
				<li><div class="buttonActive"><div class="buttonContent"><button >保存</button></div></div></li>
				<li>
					<div class="button"><div class="buttonContent"><button type="button">重置</button></div></div>
				</li>

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